DELIVERY AND TURNAROUND TIMES
Wherever possible we strive to ensure our service is delivered in a timely and efficient manner. However, factors beyond our control can influence our ability to do this. If we require further technical information or have problems to discuss with any particular case we may need to adjust expected delivery times. Prescribing dentists being available to discuss laboratory concerns as well as completing the relevant section on the lab order form will greatly reduce any delays.
As a general rule, please allow 10 working days between patients appointments. Extra time may be required for complicated cases and implant cases where specific components needs to be ordered.
TECHNICAL SUPPORT
Oceanic Dental Laboratory is available to take your phone call or respond to your email regarding any technical matter. With over 20 years of technical knowledge, continuous upskilling, and education we are here to help.
Please give the laboratory a call so you can talk directly with one of our friendly technicians.